Client Overview

A leading broadband service provider in India our client stands at the forefront of delivering high-speed internet services across the nation. With a commitment to excellence, the company sought innovative approaches to enhance employee morale and strengthen relationships with B2B clients and other stakeholder. Traditional reward methods fell short, leading them to explore new solutions to recognize and appreciate their stakeholders effectively.

The Challenge

  • shakepe_act The client aimed to find an impactful solution for employee motivation and client appreciation.
  • shakepe_act Traditional methods, including physical gifts and bonuses, were not delivering desired results, and presented logistical challenges.

The Solution: ShakePe's Phygital Santa Codes Program

The client collaborated with ShakePe to implement a customized rewards program known as the "Phygital Santa Codes Reward Program." This solution addressed the unique needs of both internal and external stakeholders.

Key Features

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    Customization

    The company could create a custom-branded and personalized rewards program tailored to employees' preferences and needs.

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    Versatile Rewards

    Employees could choose from various rewards, including discounts at online and offline stores, restaurants, retailers, free movie tickets, and more.

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    Operational Efficiency

    ShakePe's solutions were hyper-personalized, operationally efficient, and eliminated manual tracking, saving time and resources.

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    Digital Gifting Advantage

    Digital gifting proved more convenient than physical goods, eliminating logistical delays in delivery and potential damage. With digital rewards, they are always at hand within the company, allowing for secure and instant delivery. This not only streamlined the reward process but also added more value to recipients by ensuring timely acknowledgment.

Implementation

Within a year, the company successfully distributed rewards to 10,000 internal and external stakeholders using ShakePe's Phygital Santa Codes Reward Program.

Results

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    Employee Morale and Satisfaction

    Employees felt valued and appreciated, leading to increased job satisfaction and morale.

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    Performance Boost

    The flexibility in reward choices translated into better performance and higher productivity.

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    Efficiency

    The implementation of ShakePe's Phygital Santa Codes Reward Program resulted in a significant improvement in efficiency, saving both time and money in the long run.

Client Satisfaction

The company expressed great satisfaction with ShakePe's products and recommended the company to their sales, marketing, and distribution teams for a customized loyalty program based on their existing gifting framework.

Conclusion

Thanks to ShakePe's Phygital Santa Codes Reward Program, the company achieved remarkable improvements in employee morale, performance, and client relationships. The customized rewards program not only streamlined operations but also saved time and money, making it a valuable addition to their employee engagement strategy.

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